Our lettings office in Preston Road manages many properties in Wembley, Harrow, Willesden, Pinner, Northwood, Rickmansworth and surrounding areas. The demand for flats and houses to let throughout these area far exceeds the availability of suitable property.
Our landlords have direct access to an expert, specialist lettings and management team who offer a personalised approach, as we recognise the importance of delivering the very best in customer service. Our staff are fully trained in all aspects of the lettings business and we pride ourselves on being able to offer a comprehensive property management service to manage a tenancy effectively and to our client’s requirements. For added piece of mind we’re members of The Property Ombudsman Scheme.We understand that it is important for our clients to know we are qualified, so you can be sure you are dealing with a professional agent who adheres to the highest standards in the industry. We chose to become members of both the National Association of Estate Agents (NAEA)and the Association of Residential Lettings Agents (ARLA) and follow the codes of practise and rules of conduct laid down by these professional bodies. We have the knowledge and experience to guide our clients through a property transaction as smoothly and painlessly as possible. Under the regulations, we are required to protect and promote our client’s interests while at all times acting in a fair and proper manner. We are also covered by a Client Money Protection (CMP) scheme and we have Professional Indemnity Insurance. For more information about either professional body you can visit www.naea.co.uk or www.arla.co.uk.
We are governed by The Property Ombudsman, previously the Ombudsman for Estate Agents. In dealing with a member of The Property Ombudsman, our clients can be confident about our approach in our dealings with actual and potential buyers and sellers. We have agreed to follow the TPO Code of Practice for Residential Estate Agents, approved by the OFT under its Consumer Codes Approval Scheme. We are therefore providing additional consumer protection that goes beyond that which is required by law.
Our busy lettings department offers a wide range of marketing to include all the popular national property websites and extensive local advertising.
Once we find the ideal tenant, we can offer property management services, which will include collecting the monthly rent, inspecting the property every three months and sorting out those niggling repairs, which can be time consuming for the busy landlord.